Improve customer service in your e-commerce

 Finally! We have it. A tool that allows you to freely scale the company with a sense of control over the process. I don’t know how long we managed without Responso. The customer service department in our company is divided into 2 eras: old, lazy, when there were still some fuck ups, and new, after we introduced this wonderful tool 😉

We have several accounts: Baselinker, Allegro, eBay, Amazon, Gmail accounts … Responso allows us to manage customer communication from one place and optimise all related processes. It is still being developed and open to our suggestions. I recommend Responso to every e-commerce seller.

I have been using the Responso tool from the very beginning, I am impressed with its operation and simplicity. Thanks to this application, we save time and avoid mistakes in multi-channel customer service, which is crucial for our business. Great software and a very helpful customer service team, I would recommend it to any e-commerce seller with a clear conscience.