E-mail integration with Responso
No matter which domain your mailboxes use - you can integrate them all with Responso via IMAP/SMTP. This allows you to import your entire message history, so you’ll always have all important emails at hand.
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Benefits for you
- Receiving and replying to messages from the Responso panel
- Setting up an autoresponder
- Creating automated actions for the integration
- Translator and AI support
- Viewing order information (when integrated with Base)
- Ability to assign tags and statuses to a ticket
- Assigning agents to a ticket
- Adding tasks related to a ticket
- Creating roles and defining permissions
