Frequently asked questions
What is Responso?
Responso is a customer service software that allows you to effectively manage inquiries and messages from multiple sources in one place. Our tool helps you improve the response rate and automate customer relations, which improves Relevance on Allegro, eBay, and Amazon.
Can I try the system before buying?
Before you decide to purchase our services, you can test the program without any obligations for 14 days. During the test period, the system is fully functional.
Who is an agent?
Each agent is a system user to which specific customer inquiries or discussions can be assigned. You should know that in the Responso system you can assign the user the role of admin or agent.