Created for e-commerce
Handle 10x more tickets and reply 60% faster with smart automations. Turn chaos into clarity.
faster first response time
saved every month
more inquiries handled per employee
Say goodbye to chaos and tab-hopping. Responso brings all your messages—from marketplaces, email, and social media—into one shared inbox. It’s a ticketing system built specifically for e‑commerce, giving you not just organized communication, but also the tools to boost customer satisfaction and drive sales.
In e‑commerce, time is money—and fast responses define great customer service. Responso’s automated workflows dramatically cut down your first reply time, while AI handles repetitive questions for you. The result? Your team can focus on what truly needs a human touch.
Responso is the one customer service tool Base actually recommends—and the integration is seamless. It lives right inside Base like a native module, so you never leave the platform to manage messages. From Responso, you can access all your Base order data and use tools that help your whole team work better together.
32% of buyers choose online stores they’ve already had positive experiences with before. Get started with Responso today and build customer service that actually stands out. Curious how it works? Book a quick call, we’d love to show you around.
