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Gather somedata to increase your revenue

How much do you know about your client service? Time to check some data with Responso.

Try for free
Statistics

We’ve sent over 3,500,000 automatic messages on behalf of our clients.

Would you like to take your e-store customer experience to the next level? Join us!

All relevant statistics in one place

You don’t need another app to measure your performance in customer service. Responso is enough!

Read

All data is transparent and clear, shown on charts that you can modify according to your needs.

Statistics in Responso

Analyze

The reports panel is intuitive, so analyzing and comparing data is not rocket science! With our charts, you can easily identify trends and potential problems.

Analyze

Optimize

Knowing more about your customer service is the first step. The next is making it better! With information about your agents’ performance and other aspects, you can make your work more effective.

Optimize

Read

All data is transparent and clear, shown on charts that you can modify according to your needs.

Statistics in Responso

Analyze

The reports panel is intuitive, so analyzing and comparing data is not rocket science! With our charts, you can easily identify trends and potential problems.

Analyze

Optimize

Knowing more about your customer service is the first step. The next is making it better! With information about your agents’ performance and other aspects, you can make your work more effective.

Optimize

Optimize your offer and stocks

Through our reports, you can get to know your products better. Which one is the most returnable? Which causes the most questions? You can check: which channel customers use the most to ask you questions, which products cause problems, which ones satisfy customers the most.
Heatmaps

Employee performance

A performance report is a source of valuable knowledge about the effectiveness of individual employees. How fast do they reply to customers? If you know, you can use this information in your strategy.
Employee performance

Heatmaps

Responso analyzes the number of tickets on a timeline, both daily and weekly. This knowledge allows you to better organize your team’s work.
Reports
Shopify

How to Enable This Feature?

Check out our documentation. We have prepared instructions that explain the process step by step.
Go to documentation

We have integrations with thebiggest!

Amazon
Messenger
Allegro
Baselinker
Whatsapp

Try Responso today!

Free 14-day trial periodWe do not require a credit cardReady to use automatic actions

Don't wait and improve customer service in your eCommerce!

Try it now for free for 14 days