Choose a plan that fits your needs
Try it for free
First, 14 days of the Standard version for free. Then you can choose the plan that suits you!
Responso is the answer to the needs of every eCommerce seller
Compare plans and features
Compare the plans and their functionalities to choose the package best suited to your needs.
Payment
Characteristics
Responso functionalities
Customisation
Statistics and reports
Feedback
Returns and complaints
Support
All integrations in one place!
Integrate all off your messages in one place and improve the flow
of messages through intelligent Responso functions.

We are the answer to the needs of our clients
We have been trusted by thousands of retailers and brands around the world




Finally! We have it. A tool that allows you to freely scale the company with a sense of control over the process. I don’t know how long we managed without Responso. The customer service department in our company is divided into 2 eras: old, lazy, when there were still some fuck ups, and new, after we introduced this wonderful tool 😉
Paweł Polcyn, CEO in FiltreoWe have several accounts: Baselinker, Allegro, eBay, Amazon, Gmail accounts … Responso allows us to manage customer communication from one place and optimise all related processes. It is still being developed and open to our suggestions. I recommend Responso to every ecommerce seller. MamaMargaret
MamaMargaretI have been using the Responso tool from the very beginning, I am impressed with its operation and simplicity. Thanks to this application, we save time and avoid mistakes in multi-channel customer service, which is crucial for our business. Great software and a very helpful customer service team, I would recommend it to any e-commerce seller with a clear conscience.
Mateusz Grzywnowicz, CEO in SeliumFAQ
Frequently Asked Questions
Responso is a customer service software that allows you to effectively manage inquiries and messages from multiple sources in one place. Our tool allows you to improve the response rate and automate relationships with customers, which definitely improves Relevance on Shopee, eBay and Amazon.
Before you decide to buy our services, you can test the program without any obligations for 14 days. During the test period, the system is fully functional.
Each agent is a system user to which specific customer inquiries or discussions can be assigned. It is worth knowing that in the Responso system you can assign a user the role of an administrator or an agent.
Yes, we provide VAT invoices.