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What is a Help Desk? A Simple Guide to Creating One in Your Ecommerce Store

If you’re running an ecommerce store, then you know that providing excellent customer service is essential. One way to do that is with a help

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What is Ecommerce Support and How to Get the Most Out of It?

Customer support might be powerful when you do it right. You can gain trust, build customer loyalty, and turn potential customers into regular ones. And

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8 Tips on How to Improve Your Ecommerce Workflow

Running an eCommerce business can be a lot of work. Between processing orders, dealing with customer service inquiries, and warehouse inventory management, there’s a lot

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SaaS Help Desk: What’s the Best Option for Your Business?

Do you feel like changing your approach to customer support? Or are your customer satisfaction surveys telling you your service needs some improvements? Then, maybe

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What Counts as Customer Service Experience?

Customer service specialists, salespeople, bank tellers, customer care representatives, receptionists, cashiers, and help desk analysts – are all examples of customer service jobs. And they

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What Does Customer Service Mean To You?

The question about customer service might be asked in many contexts. During casual conversation, at the beginning of a webinar, or in workshops. But, aditionally,

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Don't wait and improve customer service in your eCommerce!

Try it now for free for 14 days