WooCommerce integration with Responso – improve your customer service quality

Responso adapts to you — if you spend most of your day in WordPress, you don’t need to log in anywhere else.

The Responso tab gives you access to your inbox with all messages — including those from other integrations you use!

After integrating WooCommerce, you can add a question box to your product page. Messages submitted there go straight to your Responso inbox. This makes communication with buyers easier and faster – you don’t have to ask which product they mean; you know it right away.

If you don’t want to waste time, help buyers ask more specific questions. Thanks to Responso, the general contact form is tailored to your needs, and the message topics you define help customers send precise inquiries. You can place this form on any page!

Replying to a customer and need to quickly check what they purchased last time? You don’t have to look anywhere else — right next to the reply window you’ll see all order details from WooCommerce.

Searching for messages, changing statuses, assigning them to specific team members, adding internal notes… With Responso, managing communication with your buyers offers plenty of possibilities, yet stays simple. And on top of that, you can automate a big part of it to save even more time.