Octopia and Responso – an integration for better customer service
Handling foreign customers? With Responso it’s easy! Integrate the Octopia platform and gain reliable support.
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What will you gain from this integration?
- Receiving and replying to messages from the Responso panel
- Setting up an autoresponder
- Creating automated actions for the integration
- Translator and AI support
- Viewing order information (when integrated with Base)
- Ability to assign tags and statuses to a ticket
- Assigning agents to a ticket
- Adding tasks related to a ticket
- Creating roles and defining permissions
