Client vs Customer: What’s the Difference?
Did you know that SaaS clients are all customers, but not all SaaS customers are clients? 🤯 What’s Client vs Customer, actually? It’s kind of
more
Don't wait and improve the
customer service in your eCommerce!
Try it now for free for 14 days
Browse more content
The Power of Customer Connection: Increase Conversions on the Spot
If you are looking for an effective method of increasing conversion rates, we have the answers! One of most efficient method to do this is
moreWhat Types of Metrics Measure Customer Satisfaction? 5 Metrics That Matter
Do you know what types of metrics measure customer satisfaction? If not, don’t worry – you’re not alone. A lot of business owners don’t know
moreHow to Handle an Angry Customer: 10 Steps to Keep You Sane
When it comes to angry customers, it’s essential to take a step back and understand the situation. Before considering the root cause, it may be
moreThe Role of Emotional Intelligence in Customer Service
Emotional intelligence is the secret sauce that transforms ordinary customer interactions into memorable experiences. It’s the difference between a customer who feels heard and one
more
