Returns and Complaints in Your Online Store
Handling returns and complaints doesn’t have to be a headache. Let us help you streamline the process. With Responso, you can handle returns and complaints faster, communicate with customers more easily, and free up your team’s time. Discover how we can simplify returns and complaints for your Allegro and online store.
- Simplified Returns on Allegro
- Convenient Online Return Forms
- Automated Communication for Smooth Returns
Why waste time on something that can be simplified?
What's included in the Responso
returns and complaints module?
Online return forms
Responso can be your go-to tool for managing returns and complaints in your online store. Create custom forms that allow your customers to easily submit return requests.
Once you’ve created a form, you can embed the link on your store’s website or include it in post-purchase emails. Completed forms are sent directly to your Responso inbox for easy management.
Allegro returns
The returns and complaints module also makes it easy to handle Allegro returns.
When a customer requests a return on the platform, a corresponding ticket is created in your Responso panel. From there, you can manage the return and quickly process refunds or return payments to the buyer directly through the Allegro panel.
Return Ticket
Form Customization
Automated Return and Complaint Responses
Automated Return Deadline Reminders
Shipping Label Scanning
Return Reports
Integration with BaseLinker
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