Use Responso

Discover all Responso's features and learn how to use them

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What is an Inbox?

Inbox is nothing but your mailbox which will contain all messages redirected from many sources. Inbox is divided into the following sections:   All tickets:

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Forwarding messages

In Responso, it is possible to forward the selected message. To do this, you have to enter the ticket, select the message you are interested

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Message statuses

Statuses indicate the state of the discussion that you use during customer service. You can create statuses tailored to your requirements. We have the statuses

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